MANAGED SUPPORT SERVICES

Many organizations are looking to cultivate managed services in order to streamline operations more efficiently. As more companies are looking to manage their IT system availability, services and budget in a more cost-effective manner, WESTECH IT offers its state-of-the-art Managed Service Desk offices in Bangladesh. This allows clients to reduce operating expenses by up to 25 per cent or more; Accelerate time to revenue by 3+ months by driving new applications and services to end users faster; Eliminate the investment to organically grow operations skills to manage new technologies; Focus on their end users' overall service experience and other core competencies. In addition, it also provides Around-the-clock network surveillance; Performance monitoring; Trouble ticket management; Event management and guaranteed service levels (service assurance); and strong after-sales support.