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Systems Operations

Server Management

WESTECH IT Infrastructure System offering works seamlessly to provide consistent, reliable and more performant services to our clients.
We can provide an integrated set of Server Management processes at the Client Data Center. This service includes monitoring, management, evaluating, and reviewing the server environment across the following service elements:

Server Operating Systems Monitoring and Patch Management

Monitor from a single console services availability, servers and application performance, and critical alerts. Availability monitoring, Performance monitoring, Automated Alerts and Notifications, Patch Management.

SERVICES

Active Directory & Domain

OU (Organisation Unit) management; GPO (Group Policy) management; DNS management; Authentication management; Trust relationship management.

SERVICES

Enterprise Messaging

User mailbox management; User quota management; Database availability; Mail flow tracker; Apply rules and policies to messaging.

SERVICES

Directory and Print

Configuration of local and network printers; Configuration of file shares with restriction to specific folders and users; Provide a redundant replication of files from site to site.

SERVICES

Antivirus

Antivirus agent installation; Fine-tuning and updates; Exclusion of scanning critical databases folders to avoid impact on performance.

SERVICES

Incident and Fault Management

Fast resolution of unplanned interruptions to, or reduction in quality of, an IT service.

SERVICES
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SERVER MANAGEMENT SERVICES – SUPPORTED TECHNOLOGIES

Operating System: Windows, Linux

High Availability: Windows Cluster Services

Disaster Recovery: Site to Site Recovery

Virtualization: VMWare Environment, Hyper V , Citrix

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